How does one deal with unfair practices entangled in cronyism and corruption? Is loyalty dead? Does it even matter how much unselfish effort went into supporting a customer in their time of need?

A major Talent Agency in Los Angeles has been our client for over five years. This was a great, mutually beneficial relationship – we were there for them (price and service), and they were there for us. But all that came to an abrupt stop when a new manager entered the arena. This man with absolutely complete lack of knowledge of media dropped us like a bad habit. He gave all the business to a new vendor claiming that the only thing that mattered was the price. Quality was not his concern.

As we found out from our friends on the inside what type of product was being sold to the Video Department and how unhappy the folks in the said department have become because of the poor quality of the product, we contacted the new manager and offered to beat the new prices and provide a much more superior, albeit inexpensive, DVDs and packaging. None of that mattered. He would not hear the word of reason, he would not budge, he would not return calls and he would not want to talk about it with his people who were on the receiving end of the situation. About 20% of the DVDs were rejected by the duplicators and printers.

So, what was it that drove this person who suddenly got the power to rule? What could possibly dissuade him from continuing to do business with an established vendor with a five year track record of excellence? Could it be he is not looking out for the company as he claims, but for himself? Sadly, all the signs point to that.

We will not be steamrolled by the mediocrity, we will fight for what is right and we will come out victorious.

HOPE THIS WILL HELP….CHECK OUT OUR SITE FOR RELATED PRODUCTS

www.revoltpromedia.com

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Bad to the bone!

My family frequented Gladstone restaurant in Malibu establishment for years – the food was good, the drinks were excellent, the prices reasonable and the service superb. however, this chapter has come to an end.

Saturday sep 5 2009, we went to have lunch there together with a friend of mine and his five year old daughter. what happened to one our favorite beach restaurants?! the food was disgusting, the drinks watery, the prices astronomical. the only thing that remained the same was the service (Robert was our server, and he was great), and let’s not forget the view. For a beyond mediocre lunch for five (three adults and two kids) we were charged a whopping $160! We had to send back our appetizer (fried calamari) as it was cold and rubbery, and ask for drinks replacement since we couldn’t even taste alcohol in them. The wedge salad was wilted and nasty, the “special” sword fish had a very strong odor, the chicken sandwich was drier than a piece of cardboard (my child wouldn’t touch it), and the pasta was overcooked. And to add insult to injury, the price tag was so excessive you would think you had a dinner at a five star restaurant. when we commented on this, our server said that under a new management things went pretty much downhill, many people complained, and the clientele attrition was rather large. Well, they lost us as well.

This is shameful! The unmitigated greed of the new management is simply appalling. To run a landmark like this into the ground is simply criminal. Very upsetting and disappointing.